My River Island

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When will the discount be applied to my order?

Most valid promotion codes will apply as soon as they have been entered, however if the promotion is country specific (UK/International only, for example) it may only apply once you enter your delivery address.

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If you still need assistance we’re happy to help, please have your 8 digit order number ready (if applicable). This can be found on your order confirmation email or by logging into your account.

Live Chat (available 7 days a week - only available for UK and Ireland)

For more ways to contact us, opening, and live chat times, please see our contact us page

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