My River Island

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Can I use/redeem my gift card online?

Yes. Up to 5 Gift Cards can be redeemed against a basket of River Island goods on the riverisland.com website. Currently we accept gift cards on UK and Republic of Ireland purchases only.

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If you still need assistance we’re happy to help, please have your 8 digit order number ready (if applicable). This can be found on your order confirmation email or by logging into your account.

Live Chat (available 7 days a week - only available for UK and Ireland)

For more ways to contact us, opening, and live chat times, please see our contact us page

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